* Cancellations and rescheduling terms are non-negotiable and implemented without special treatment to any bookings.

* Management does not issue refunds. Management only offers store credit/rescheduling option usable within 4 weeks starting from the originally booked date.

* Renter may reschedule the booking once until 7 days before the originally booked date. Management will get in touch for rebooking.

* No store credit/rescheduling for cancellations less than 7 days from the booked date.

* In rare cases that management may need to cancel or reschedule your booking (i.e. repairs, maintenance, emergencies, unforeseen events, etc.), management will provide a 100% refund.

* Strictly NO PHOTOGRAPHY/VIDEO, NOISE, LOITERING, STORING, PUTTING UP SIGNS in the hallways, stairs, and parking. The rental fee you paid is strictly for the use of Casa Bona ONLY.

* There’s no elevator in the building. Please bring your setups and equipment to the studio location VERY CAREFULLY without damaging building property or scratching the doors, stairs and walls. Building management is very strict in observing this.

* BE RESPECTFUL, do not disrupt the neighbours who live and work in the building during all hours.

* Casa Bona cannot be used to photograph and film pornography, violence, racism, or any content that we believe will discriminate against and/or harass others on the basis of race, gender, disability and age.

* STRICTLY NO OUTDOOR AND DIRTY INDOOR FOOTWEAR inside the studio.

* For hygiene purposes and to maintain the cleanliness of the floor and natural rugs, please only use clean footwear or socks in the studio. If you fail to comply, your deposit will be forfeited. In case of stains, dirt or damages, you will be charged for repair or full replacement of the damage as inspected by management.

* LEAVE THE STUDIO CLEAN AS FOUND. We do not charge a cleaning fee upon booking. The Renter has to clean up and leave the space as found, otherwise, a cleaning fee will be charged.

* NO SHOOTING ON THE STAIRS. To prevent injuries, please don’t shoot on the stairs. If you fail to comply, management has the right to enter the studio anytime during your booking and your appointment will be cancelled without refund.

* NO GLITTER. Removing glitter requires more time to clean and may stick to our vintage and designer furniture. If you fail to comply, your deposit will be forfeited. In case of damages, you will be charged for repair or full replacement of the damage as inspected by management.

* NO SMOKING. Smoke smell may stick and leave discolouration to our walls and vintage and designer furniture. If you fail to comply, your deposit will be forfeited. In case of damages, you will be charged for repair or full replacement of the damage as inspected by management.

* NO FOOD OR ANY LIQUID on the living room within or around the rug area. If your shoot includes alcoholic beverages/bottles, only new original sealed bottles / containers should be used. If you fail to comply, your deposit will be forfeited.

* NO FIRES, FLARES, or SMOKE BOMBS. If you fail to comply, your deposit will be forfeited. In case of damages, you will be charged for repair or full replacement of the damage as inspected by management.

* NO PETS allowed.

* NO ALCOHOL or use of any RECREATIONAL DRUGS. If we suspect that a member of your party is intoxicated or impaired, we reserve the right to ask them to leave the premises.

* If your shoot includes candles, bring drip protectors. Open flame candles will drip wax onto floors and other surfaces and could cause damage.

* Our jute rugs are made of natural materials, it sheds a lot and may have some twigs sticking out. Please walk on the rugs carefully. Casa Bona is not responsible for any injuries. If there are unusually loud noises, dragging of furniture, or suspect a violation of studio and/or safety rules, management has the right to enter the studio anytime during your booking.

* PLEASE RESPECT THE SPACE. Dispose of garbage and recyclables after your booking. The garbage room is located at the building parking lot. Put furniture back as found, and wash any dishes you've used.

* We do not accept reservations or pencil bookings.

* All bookings have to be paid in full at the time of booking.

* All bookings of photoshoots are done online via www.casabona.ca. Our calendars are always updated and show the latest availability.

* All bookings must be paid in full. There are no refunds once the booking is confirmed.

* Only bookings with a minimum of 24 hours before booked time can be booked online. For immediate bookings, please email us directly at hello@casabona.ca.

* You will receive a confirmation e-mail once your booking and payment have been approved.

*No refunds for unused hours or no-show.

* Online booking is only for photoshoots. If you’re planning to use our space for an event or video shoot with sound, please email us directly at hello@casabona.ca.

* A security deposit of $500 along with a signed Credit Card Authorization Agreement for a card on file is mandatory for your booking to push through. If not settled 24 hours before your booked time at the latest, your booking is automatically cancelled without refund.

* The security deposit will be refunded as soon as it has been confirmed that the studio and building premises don’t have damages, missing items and are left as found. We will get in touch to process the refund.

* If the security deposit is not enough to cover the damages, Casa Bona will charge the card on file.

* If your security deposit has already been refunded but damage/s or missing item/s have been confirmed, we reserve the right to bill you for the cost plus admin fee of damage/s or missing item/s.

* Your confirmation email will have the details of your booking, including the entire duration of your booked time that INCLUDES set up, teardown and reset. Please plan ahead and book accordingly.

*If you need to extend your time, please contact us at least 1 hour before your booking ends. If there is availability and there’s no booking after you, you may extend in 30-minute increments.

* If you go over your time without prior notice or if you leave the studio later than the end of your booked time, an overtime fee of $50 + HST per 5 minutes will be charged to your card on file.

* The space allows a maximum of 20 attendees for shoots/productions and 25 maximum attendees for intimate events.

* The studio is fitted with heavy decors and furniture, all attendees including kids and babies are under the Renter’s full responsibility and strict supervision when inside the studio.

* Pets are not allowed in the studio.

* 1 complimentary first come first served guest parking is available at the back/south side of the building where the dumpster is located. Please park properly or your car will be towed. Casa Bona is not responsible for any damages that may incur to you.

*Please refrain from blocking driveways or designated parking spots reserved for tenants. If the building management requests, your production may be subject to an additional parking fee.

* 1 hour street parking is available on the other side of the street. Park at your own risk. Casa Bona is not responsible for any damages that may incur to you.

*Stock Yards Village parking offers plenty of free parking spaces and is a 3-minute walk from the location.

* XYZ Storage beside our location has a parking lot. Park at your own risk. Casa Bona is not responsible for any damages that may incur to you.

* DO NOT DRAG FURNITURE AND BIG DECOR. Pushing or dragging furniture across the floor ruins the floor AND the furniture. All furniture and big decor must be moved by 2 or more people.

* Return all furniture and decor back as found before leaving. If you leave a mess or if decors or furniture are left NOT where you found them, you will be charged an automatic additional fee for cleanup and/or reorganization.

* The studio is not soundproof. Keep the noise level to a reasonable volume, including any use of music.

* Video cameras are installed in all common areas of the studio except inside the bathroom. As a security measure, this will be used to confirm any damage, theft, leaving the studio late, or any violations of studio policies.

* If you break, stain, rip, or damage in any form studio and/or building properties, you will be charged for repair or full replacement of the damages plus admin fee as inspected by management.

* If your security deposit has already been refunded but damage/s or missing item/s have been confirmed, we reserve the right to bill you and charge card on file for the cost plus admin fee of damage/s or missing item/s.

* Broken, damaged, scratches and/or stained decor fees range from $100 to $100,000 or more plus HST depending on which item/s and the severity.

* Fees for other studio and building property damages but not limited to such as walls, windows, lights, stairs, pillars, ceiling, and anything electrical will be based on contractor’s bill plus an additional admin fee.

* Loss of income due to damages and/or missing items will also be billed accordingly.

* The management is committed to providing a space in good condition but does not make any unique guarantees on the studio’s suitability to the renter’s needs and requirements.

* Casa Bona is not responsible for events beyond its control affecting the booking, such as power outages, construction works, weather, emergencies, force majeure, lockdowns, etc.

* The Renter bears the responsibility and assumes liability for themself and all the attendees while inside Casa Bona premises.

* Renter agrees that Casa Bona holds no liability for any damage or injury caused by the use of the studio or rental items to Renter or any third party. Renter assumes all risk of personal property damage or personal injury. If an accident involving the studio's rental items has occurred while it is in the Renter's possession, Renter shall make Casa Bona management aware by a written statement of details of the occurrence of the event, including a police report and names and addresses of witnesses, if applicable.

* Casa Bona is not responsible for injuries or accidents to the Renter/s, Renter’s employees, Renter’s contractors, Renter’s clients, and all Renter’s guests inside or outside the Casa Bona premises.

* Renter will be liable for any physical damages, legal actions, and/or loss of reputation or business opportunities that Casa Bona may incur as a consequence of the actions of Renter or any of Renter’s guests while Renter is in control of the Studio, and shall indemnify and hold harmless Casa Bona against any and all legal actions which may arise from Renter’s use of the venue.

* The Renter agrees that in violation of any protocols/terms/conditions/rules/policies, etc., Casa Bona does not have to refund any monies paid for past or future bookings and Renter may be subject to additional financial or legal penalties.